As an established business in Cheshire and the surrounding area, we proudly provide both auction and valuation services for private and professional clients. We’ve been in operation since 1826, and we use our vast range of experience and industry insight to ensure that your needs are met. Our pre-sale auction valuations are available for free, and we also provide valuations for insurance and probate purposes.
Capes Dunn's resident valuers may be consulted free of charge, by appointment. Please contact us to arrange an appointment. No fee will be raised if the goods are subsequently sent for auction.
A minimum £35 charge applies for single/small groups of items. The valuers hourly rate is £90+VAT. This fee is negotiable on larger estates.
A minimum £35 charge applies for single/small groups of items. As with the probate valuations, the valuers hourly rate is £90+VAT, this fee is negotiable on larger estates.
Capes Dunn can arrange sale of house contents on site, rather than through the saleroom, according to the suitability of the goods and the location. Charges for this vary according to the nature of the sale and the work undertaken. Please contact us for further details
The following person has been appointed to deal with complaints
38 Charles Street
Manchester M1 7DB
Tel: +44(0)161 273 1911 Fax: +44(0)161 273 3474
Where your complaint is initially made orally, you will be requested to send a written summary of your complaint to the above person.
Upon receiving the written summary, we will contact you in writing within seven days, to acknowledge the complaint and inform you of the circumstances leading to your complaint. You will be invited to make any comments in relation to the complaint.
Within twenty one days of receipt of your written summary, the above named person will write to you to inform you of the outcome of the complaint and explain what action(s) have or will be taken in respect of it.
If upon receiving this information you are dissatisfied with the handling and/or outcome of your complaint, then you can contact the following:
Surveyors Ombudsman Service
P.O. Box 1021
Tel: +44(0)845 050 8181 Fax: +44(0)845 051 1213
Tel: +44(0)1925 530 270 Fax: +44(0)1925 530 271
Who will conduct an independent review of your complaint.